Flashtour values the privacy and security of the personal data of its customers, employees and partners, and is committed to ensuring its protection and processing in accordance with the General Data Protection Regulation (GDPR) and current Portuguese legislation. This Privacy Policy defines how we collect, use, store and protect the personal data entrusted to our company.
Personal data may be collected in different situations, namely in direct contact with Flashtour, through our website www.flashtour.pt. In the course of these interactions, essential information for booking transfers and tours may be requested, such as name, e-mail address, telephone contact, as well as details relevant to the execution of the service, including pick-up location, number of passengers, etc.
The data collected will be used exclusively for operational and administrative purposes related to the activity of Flashtour, namely the management of reservations, the confirmation of services, the contact with customers, the improvement of the quality of the services provided and the compliance with applicable legal or regulatory obligations.
Flashtour guarantees that the personal data collected will not be shared, sold or transferred to third parties, except in cases where this is required by law or is strictly necessary for the performance of the contracted services. The company adopts appropriate technical and organizational measures to guarantee the security of the information, preventing unauthorized access, misuse, alteration or destruction of the data.
In accordance with current legislation, the holders of personal data have the right to access their data, request its correction, oppose its processing, request its cancellation or restriction, and exercise the right of data portability. If you wish to exercise any of these rights, please contact us at flashtour.transfers@gmail.com. If you believe that your data is not being processed in accordance with current legislation, you may lodge a complaint with the National Data Protection Commission (CNPD).
Personal data will be kept for the period of time necessary to fulfill the purposes for which it has been collected and will be deleted or anonymized after the maximum retention period of 10 years has been reached, unless there is a legal or tax obligation for a longer retention period.
Flashtour reserves the right to review and modify this Privacy Policy whenever it deems it justified, ensuring that any relevant changes are duly communicated to its users and clients through the appropriate means.
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